CRITTENDEN ADJUSTMENT COMPANY (CAC) a Virginia based Corporation, was organized in 1971 by Archer B. Crittenden.   Arch Crittenden and his wife initially worked from their garage expanding the business in the 1970s.  In 1980, Arthur M. Hardy  was hired and opened the first branch of Crittenden Adjustment Company in Petersburg, Virginia. In the 1980s the company expanded into other areas; including a medical malpractice department, an Aviation investigative unit and additional branch offices throughout Virginia, North Carolina and into Florida.

In 1993, the Florida operation was spun off into a separate entity and the original Crittenden Adjustment Company remains a viable part of the independent adjusting business in Virginia and northern and eastern North Carolina. CAC has been a member of the National Association of Independent Adjusters (NAIIA) since 1979, an affiliation of which we are very proud.

All of us at CAC are indebted to Arch Crittenden, our deceased founder, for his strengths, his knowledge and what he has taught employees of Crittenden Adjustment Company through the years.

CAC remains dedicated to providing professional service and doing it when our clients have a need. Our corporate officers are hands-on claims investigators / technicians and are either involved in the handling or the supervision of every assignment given to CAC. CAC’s 24-Hour Hotline is available to take your call day or night. Our normal business hours are 8:30AM - 5:00PM. CAC can be reached at 800-CAC-NITE / 800-222-6483 where our automated system will direct you to a CAC officer or manager for after-hour emergencies.